Privacy Policy
Last Updated: November 30, 2025
Our Commitment to Your Privacy
At BlueLogic Titusville Pool Care, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
Information We Collect
Personal Information
When you request a quote or book a service, we collect information such as your name, address, phone number, email address, and payment information. This information is necessary to provide our services and communicate with you.
Service Information
We keep records of the services we provide, including dates, types of services, chemicals used, and any notes about your pool condition. This helps us provide better service and maintain your pool properly over time.
Website Usage Information
Like most websites, we collect basic information about how visitors use our site. This may include your IP address, browser type, pages visited, and time spent on our site. We use this information to improve our website and understand our customers better.
How We Use Your Information
We use your information to:
- Schedule and provide pool cleaning and maintenance services
- Communicate with you about your service appointments
- Send you invoices and process payments
- Respond to your questions and customer service requests
- Send you important updates about our services
- Improve our services and customer experience
How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage of customer records, encrypted payment processing, and limited access to your information by our staff.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:
- Service providers who help us run our business, such as payment processors
- Legal authorities if required by law or to protect our rights
- Professional advisors such as lawyers and accountants
Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Marketing Communications
We may send you emails about special offers, seasonal tips, or other information we think you might find useful. You can opt out of these marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
Even if you opt out of marketing emails, we will still send you important service-related communications, such as appointment reminders and invoices.
Cookies and Tracking
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
BlueLogic Titusville Pool Care
1110 Brewer Ct, Titusville, FL 32780
Phone: (321) 404-0481
Email: hi@titusvillepoolservice.com